Effective Date: 01 November 2023
Company Name: AFRICORE GLOBAL (Pty) Ltd
Registration Number: 2023 / 146181 / 07
Website: www.africoregroup.com
1. Introduction
AFRICORE GLOBAL (Pty) Ltd (“Africore”, “we”, “us”, “our”) is committed to protecting the privacy and confidentiality of all personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable data protection laws, including the Protection of Personal Information Act, 4 of 2013 (POPIA).
By accessing our website or making use of our services, you acknowledge that you have read and agree to this Privacy Policy.
2. Scope of Services
Africore provides professional services including but not limited to:
Company registration and structuring
Tax registration and advisory
Statutory compliance and regulatory filings
Business consulting and financial services
Digital services, branding, and operational support
Due to the nature of these services, the processing of personal and business information is necessary.
3. Information We Collect
We may collect and process the following categories of personal information:
3.1 Personal Identification Information
Full names and surnames
South African ID numbers or passport details
Date of birth
Contact details (email, phone number)
3.2 Business and Corporate Information
Company registration details
Director and shareholder information
Tax reference numbers and compliance data
3.3 Financial Information
Banking details
Payment records and transaction data
3.4 Compliance and Regulatory Information
FICA documentation (proof of identity and address)
SARS and CIPC-related records
Employment and payroll information where applicable
3.5 Technical and Usage Information
IP address
Browser and device information
Website usage and interaction data
4. How We Collect Information
We collect information through:
Direct client onboarding processes
Forms, applications, and service agreements
Communication via email, phone, or messaging platforms
Website forms and lead generation tools
Third-party integrations and verification platforms
Cookies and tracking technologies on our website
5. Purpose of Processing
We process personal information strictly for legitimate business purposes, including:
Delivering contracted services
Company formation and statutory registrations
Tax compliance and advisory services
FICA and regulatory compliance obligations
Communication and client support
Billing, invoicing, and financial management
Marketing, lead generation, and service improvement
Internal record keeping and audit requirements
6. Legal Basis for Processing
Personal information is processed in accordance with:
Your consent
Contractual necessity
Legal obligations (including POPIA, FICA, SARS, and CIPC requirements)
Legitimate business interests of Africore
7. Sharing and Disclosure of Information
Africore may share personal information with:
Government and regulatory authorities, including:
Companies and Intellectual Property Commission (CIPC)
South African Revenue Service (SARS)
Department of Labour and related bodies
Financial institutions and payment processors
Third-party service providers (including cloud storage providers, IT systems, and analytics tools)
Professional advisors (legal, accounting, and compliance professionals)
All third parties are required to maintain strict confidentiality and data protection standards.
8. Cross-Border Data Transfers
Due to the use of cloud-based systems and digital tools, personal information may be transferred and stored outside South Africa.
Africore ensures that all such transfers are subject to appropriate safeguards and comply with POPIA requirements.
9. Data Storage and Security
Africore implements appropriate technical and organizational safeguards, including:
Secure cloud storage systems
Access control and restricted permissions
Encryption and cybersecurity protocols
Confidentiality agreements with employees and contractors
Despite these measures, no system is completely secure, and Africore cannot guarantee absolute security.
10. Data Retention
Personal information is retained:
For as long as necessary to fulfill the purpose for which it was collected
In accordance with legal, tax, and regulatory retention requirements
For audit, dispute resolution, and compliance purposes
11. Your Rights
In terms of POPIA, you have the right to:
Access your personal information
Request correction or deletion of your data
Object to the processing of your information
Withdraw consent where applicable
Lodge a complaint with the Information Regulator of South Africa
Requests may be submitted to: LEGAL@AFRICOREGROUP.COM
12. Cookies and Tracking Technologies
Africore uses cookies and similar technologies to:
Improve website functionality and performance
Analyze user behavior and engagement
Support marketing and advertising campaigns
Users may disable cookies through their browser settings.
13. Direct Marketing
Africore may use personal information for marketing purposes, including:
Email communications
Digital advertising (including Meta and other platforms)
Promotional offers and service updates
You may opt out of marketing communications at any time.
14. Data Breach Notification
In the event of a data breach, Africore will:
Take immediate steps to contain and assess the breach
Notify affected data subjects where required
Report to the Information Regulator in accordance with POPIA
15. Third-Party Links
Our website may contain links to third-party websites.
Africore is not responsible for the privacy practices or content of such external sites.
16. Limitation of Liability
Africore shall not be held liable for:
Any loss or damage arising from unauthorized access to personal information
Failures or breaches caused by third-party service providers
Indirect, incidental, or consequential damages arising from the use of our services or website
17. Updates to This Policy
Africore reserves the right to amend this Privacy Policy at any time.
Updated versions will be published on our website.
18. Contact Details
AFRICORE GLOBAL (Pty) Ltd
Registration Number: 2023 / 146181 / 07
Address: 1st Floor, Pharos House, 70 Buckingham Terrace, Dawncliffe, Durban, 3629
Phone: +27 87 265 1078
Email: LEGAL@AFRICOREGROUP.COM
Website: www.africoregroup.com
19. Acceptance
By using our website or engaging our services, you confirm that you have read, understood, and agreed to this Privacy Policy.